SMIYIM is a SaaS service innovation enterprise focused on the field of CRM (Customer Relationship Management), committed to helping global enterprises build a customer-centric and refined operational system through intelligent and scenario based digital solutions. Since its establishment in 20XX, we have served more than 100 corporate customers in more than 100 industries, covering high growth areas such as retail, manufacturing, education, finance, medical care, and the Internet, helping enterprises maximize the value of their customers' life cycle.

Core advantage: CRM experts who understand the industry better

1. Intelligent CRM platform with full scene coverage

Based on a modular architecture deployed in the cloud, we provide a complete closed-loop system from customer data management, sales process automation (SFA), marketing activity analysis (MA) to service ticket system. Support seamless API integration with third-party systems such as ERP, e-commerce platforms, and enterprise WeChat, breaking down data silos.

2. Industry wide customized solutions

Retail fast-moving consumer goods industry: membership tag system+precision marketing engine, increasing repurchase rate by 30%+

B2B Manufacturing: Business Opportunity Prediction Model+Project Collaboration Dashboard, Shortening Sales Cycle by 25%

Education service industry: Trial listening students follow up on SOP+course renewal reminders, resulting in a 40% increase in conversion rate

Medical and Health Industry: Patient Full Course Management+Private Community Operation Tool, Customer Satisfaction Reaches 98%

3. AI driven data insight capability

Built in AI customer rating model, churn warning system, and automated report center, analyzing customer behavior trajectory through machine learning to provide real-time decision-making recommendations for enterprises.

4. Safety and stability guarantee

Adopting AWS/GCP global node deployment, the system availability reaches 99.99% and supports global data compliance requirements such as GDPR.